Who owns Fleurieu Info Tech?

Brendan Faulds is the owner and operator of Fleurieu Info Tech. Brendan has over 35 years of experience working in IT and even more, if you count, teaching his Year 10 High School teacher how to program BASIC on an Apple IIe back in 1983.

You can view Brendan’s achievements and background here.

Do you offer a warranty on your work?

Absolutely, we offer a 30 day warranty on any issue we fix, should it ever return.

What types of computer repair services do you offer?

We offer various computer repair services, including virus removal, hardware upgrades, software troubleshooting, data recovery, and performance optimization.

How long does a typical repair take?

Repair times can vary based on the issue, but most standard repairs are completed within 24 to 48 hours. We will provide a time estimate for more complex issues upon initial assessment.

Do you offer on-site repair services?

Yes, we offer on-site repair services for certain issues. Please contact us with your specific problem, and we will let you know if an on-site visit is feasible.

What is your policy on data privacy and security during repairs?

Your data privacy and security are our top priority. We follow strict protocols to protect your data during the repair process.

Can you repair all brands and models of computers?

We are equipped to repair a wide range of computer brands and models. Please contact us with your computer's details for more specific information.

What are your charges for computer repair services?

Our charges vary depending on the repair type and the issue's complexity. We provide a free initial diagnostic and a detailed quote before any repair work is done.

Do you offer any maintenance packages or regular check-up services?

Yes, we offer various maintenance packages to keep your computer running smoothly. These include regular check-ups, software updates, and performance optimization.

How should I prepare my computer for repair?

Please ensure that you have backed up all important data. If possible, provide us with your device's login credentials or any necessary passwords.

What should I do if my computer is still not working properly after a repair?

If you encounter any issues after a repair, please contact us immediately. We will diagnose the problem and ensure a satisfactory resolution under our warranty policy.